Shipping policy

At NorthBridges, we want ordering your favorite glassware and drinkware to be simple wherever you live.

Free Worldwide Shipping

We provide free shipping worldwide on qualifying purchases made through NorthBridges.space.

There is no standard shipping fee for eligible orders, regardless of the destination country.

Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

The delivery timeframe is an estimate rather than an absolute guarantee. Actual delivery may occasionally vary due to destination, carrier operations, customs procedures, public holidays, severe weather, transportation interruptions, or other circumstances outside our reasonable control.

Order Processing

After an order is successfully placed, it may undergo payment verification, preparation, packing, and fulfillment before shipment.

Customers are responsible for providing accurate shipping information at checkout.

Shipping Address

Please carefully check your:

Recipient name
Street address
Apartment or unit number
City
State, province, or region
Postal or ZIP code
Country
Contact information

If you discover an error after placing your order, contact support@NorthBridges.space as quickly as possible.

We cannot guarantee that an address can be changed after an order has entered fulfillment or shipment.

Tracking

Where tracking is available, customers may receive tracking information after their order has been dispatched.

Tracking information can sometimes require additional time to become active after a shipping label is created.

Delayed Orders

Although most orders should arrive within the estimated timeframe, occasional delays may occur.

If your package appears significantly delayed, please contact our customer support team with your order number so that we can review the available shipment information.

Damaged Shipments

Glassware requires careful handling during transportation. If your product arrives broken or damaged, please photograph the affected product and relevant packaging and contact us promptly.

We will review eligible claims in accordance with our Return & Refund Policy.

International Orders

NorthBridges ships internationally. International shipments may be subject to customs procedures or local import requirements depending on the destination.

Any mandatory customs obligations that apply to a particular destination will be handled in accordance with applicable law and the information communicated during the purchasing process.